How can we help?
Get in touch about Exodil, discuss a workflow or raise a support enquiry.
Give us the context.
Include your organisation, the workflow involved and a brief description of what you need help with. For a technical enquiry, include your browser or device and any error message.
Email a support enquiry ↗Keep sensitive details safe.
Do not email passwords, access credentials or sensitive building information. If more detail is needed, an appropriate way to share it can be agreed.
For an urgent fire-safety issue, use your established emergency or maintenance arrangements. This website is not an emergency reporting service.
A few useful starting points.
Can I discuss whether Exodil fits our organisation?
Yes. Tell us about your sites, systems and current processes through the contact page.
Can Exodil import our panel configuration?
Import support depends on the manufacturer and export format. Discuss your specific source with us so compatibility can be reviewed.
Where do I access my existing platform account?
Use the platform address supplied to your organisation. If you need help finding it, contact your account administrator or send a support enquiry.
Does using Exodil guarantee compliance?
No. Software can help organise information and records, but it does not replace competent assessment, appropriate maintenance or the responsibilities of the people managing a building.